Telenet, Inc.
Nortel Advantage Partner
 
(888) 252-4278
EMAIL

Our Customer Support Center (CSC), is available 24-hours a day, 7-days a week, 365 days a year. The CSC operators obtain valuable equipment failure and customer contact information to dispatch the assigned technician along with necessary parts required to perform repairs at your business site.

Our CSC Provides the following:

  • Call Placement for Repair or parts Request

  • Dispatch of Assigned Technician

  • Message Center for Operations Personnel

  • Coordination & Scheduling of Equipment Adds, Moves, and Changes

  • Central Point of Responsive Contact for All Customers

Our Customer Service Center can be reached directly at (888) 252-4278. The Customer Support Center is your link to support from communicative, professional, caring service professionals and is responsive 24-hours a day.

You can also open a CSO Online 24 hours a day, 7 days a week.

Open Customer Service Order




1-888-252-4278
On-site System Maintenance & Repair

 

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